IT & Telecoms
WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.
We help companies choose and implement technology to help grow their business. We discuss your IT goals/needs and take over your IT support.
Monitoring: We constantly monitor your server and computers so we can fix issues before they interrupt your day.
Security: IT security is an incredibly important asset to any small business, don’t think your data is unimportant to hackers.
Communications: We believe that communicating with our customers is priority number one when delivering top class IT support. We keep you updated every step of the way.
We now provide our services to over 3,000 businesses nationwide which is testament to the wide range of products and levels of service we provide. Conveniently based in the heart of central England, we’re able to provide the necessary support to customers throughout the UK via our experienced team of consultants, dedicated account managers and qualified engineers. As specialists in business communications, we provide a complete ‘one stop shop’ of services from business telephone systems, lines & calls, broadband, business mobiles, IT services and data solutions.
Multi-award-winning fully managed IT and telephony service helping SMEs across the North West by providing a bespoke solution to meet your needs that will benefit your business.
By making sure you get the right IT support services to meet your needs, you and your business will benefit. Whether you’re concerned about IT security, want to leverage The Cloud, save money and improve the functionality of your telecoms, or have a trusted partner to look after all your IT systems, we can help.
Our award winning fully managed service even helps prevent problems before they occur, saving you time and money. Our advanced IT support management technology enables us to potentially resolve your computer problems within minutes or we can provide face to face help and advice from one of our offices in the Northwest of England including Liverpool and Manchester.
Using The PC Support Group is like having your own dedicated IT support department ready to help at any time, but without the usual associated high costs.
The Embankment Business Park
The company offers a wide range of services including Online Payment Processing (Payment Gateway), Business Broadband (ADSL/Fibre/Ethernet), Leased Lines, Telephone Line Install and Line Rental, Telephone Calls packages, Shared Hosting, VPS Hosting, Managed Server Hosting and Domain Registration. Total Web Solutions offers a dedicated in-house Sales and Aftercare team to assist you with every aspect of setting up your business. Whether it be for one or all of the services, this dedicated team will ensure you receive the best level of service throughout. Total Web Solutions offers services to businesses and organisations of all sizes from small sole trader operations right through to global corporates. Many of the company’s clients have been with us for many years and this is reflected in our continued success and growth, as well as our continued success in achieving high score reviews throughout the internet.